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Government of Uttarakhand
हरिद्वार जन आवास योजना — Privacy Policy

Privacy Policy

Namah City - Haridwar Jan Awas Yojana

Application Start
12 September 2026
Last Date
22 September 2026
Allotment Date
24 September 2026
Registration Amount: ₹21,000/- (100% Refundable for unsuccessful applicants)

Privacy Policy

This Privacy Policy ("Policy") is published in accordance with the Information Technology Act, 2000, specifically Section 43A and Section 72A, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Digital Personal Data Protection Act, 2023 (DPDP Act), and the Consumer Protection (E-Commerce) Rules, 2020 issued under the Consumer Protection Act, 2019.

This Policy explains how Namah City - Haridwar Jan Awas Yojana ("we", "us", or "our") collects, processes, shares, protects, and handles your personal data. By accessing or using this Website, you agree to the collection and use of information in accordance with this Policy.

1. Applicability

This Privacy Policy applies to all users, visitors, and registered applicants of Namah City - Haridwar Jan Awas Yojanawhich is an online platform enabling users to browse, inquire about, and register for government-approved residential plots under the Haridwar Jan Awas Yojana in Uttarakhand, India. It governs the use and disclosure of personal data shared by users voluntarily or automatically while using the platform.

2. Information We Collect

Personal Information Provided by You:

  • • Full name, father's name
  • • Mobile number and email ID
  • • Complete address with PIN code
  • • Aadhar number and PAN card details
  • • Annual income information
  • • Category preference (EWS/LIG/MIG)
  • • Plot size preferences and payment information

This data is collected during registration, property inquiry, or plot booking processes.

Technical and Usage Information:

Collected automatically when you access the Website including IP address, browser type, device details, location data (if permitted), time spent on the Website, pages visited, and referral links. We use cookies, pixels, and analytics tools such as Google Analytics to gather this data.

Third-Party Integration:

If you log in using a third-party account (such as Google or Facebook), we collect basic profile details such as name, profile picture, and email address in accordance with the authorizations you provide.

3. Purpose of Data Collection

We collect and process your personal data to provide our services effectively and securely under the Haridwar Jan Awas Yojana. This includes:

  • ✓User registration and identity verification
  • ✓Processing plot registration applications
  • ✓Payment processing and refund management
  • ✓Communication about scheme updates
  • ✓Personalized user experience
  • ✓Customer support and assistance
  • ✓Fraud prevention and security
  • ✓Legal compliance under Indian laws

4. Lawful Basis of Processing

We process your personal data in accordance with the lawful bases defined under Section 4 of the Digital Personal Data Protection Act, 2023:

Your Consent: Required for promotional communications and optional services
Contractual Necessity: Processing essential for scheme registration and plot allotment services
Legal Obligations: Compliance with IT Act, 2000 and government scheme regulations
Legitimate Interests: Fraud detection, analytics, and improving user experience

5. Your Rights under DPDP Act, 2023

Access and correct your data
Request deletion of unnecessary data
Withdraw consent via dashboard
Nominate legal heir for data rights
Contact Grievance Officer
Transparent refund process

6. Data Security

In compliance with Section 43A of the Information Technology Act, 2000, we have implemented appropriate security measures:

  • ✓SSL encryption for data transmission
  • ✓Secure access controls and infrastructure
  • ✓Regular security audits and monitoring
  • ✓Trained personnel handling sensitive data

7. Data Retention

We retain personal data only as long as necessary to fulfil the stated purposes or as required by applicable laws:

Registration data:2 years post-completion
Payment transactions:7 years (tax compliance)
Technical logs:180 days

Data is anonymized or securely deleted post-retention period in compliance with DPDP Act, 2023.

8. Grievance Redressal Mechanism

As per Rule 3(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4(4) of the E-Commerce Rules, 2020, we have designated a Grievance Officer to address your concerns.

Response Timeline:

  • • Complaint acknowledgment: Within 24 hours
  • • Resolution target: Within 15 days of receipt
  • • Escalation process available if unsatisfied

Contact Us for Privacy Queries

Phone

+91 81789 90103

Email

privacy@namahcityharidwar.com

Grievance Officer

D-200, Block-D, Sector 47
Noida, UP 201301

Last Updated: August 2026 | Effective Date: 12 September 2026 | Next Review: August 2027

© 2026 Namah City - Haridwar Jan Awas Yojana | Government of Uttarakhand | RERA & HRDA Approved

This Privacy Policy is compliant with Indian data protection laws including IT Act 2000, DPDP Act 2023, and Consumer Protection Act 2019